Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

• Real people who are passionate and proud
• Caring and respectful; and
• Tenacious problem solvers

We are currently looking for a retail / customer service assistant to join us in our BROADMEADOW retail store in a fulltime capacity.

About the role

• You’ll provide great customer service and sell a diverse range of products within our retail department ranging from mobile phones, power tools, gaming consoles, musical instruments and so much more
• Build long term customer relationships whilst working towards meeting sales targets with your colleagues
• Successfully negotiate with our loyal customers for win/win solutions
• Assist customers through researching pricing and features for various stock items to differentiate Cash Converters goods from competitors; and
• Introduce customers to Cash Converters online if we do not have what they are looking for.

About you

• Previous customer service experience in a similar environment would be preferred but not essential
• Your natural style will be friendly and welcoming, and you’ll be able to understand our customer’s needs
• Ability to think on your feet and be a natural problem solver
• You’ll enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones; and
• Willingness to develop skills and knowledge to other areas of Cash Converters stores departments so that you can grow within the business.

What’s on Offer

• Attractive salary
• Personal & team-based incentives/bonuses
• Rotating roster to ensure work/life balance
• Full time permanent role
• Extensive training & development
• Career progression opportunities
• Staff discounts
• Excellent team culture
• Plus, much more!

We will start shortlisting for this position immediately, so keep your phone nearby! You could be hearing from us soon...

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.