Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

• Real people who are passionate and proud
• Caring and respectful; and
• Tenacious problem solvers

We are currently looking for a Personal Finance Operators to join us across our Newcastle stores in full time roles.

About the role

• You’ll provide a high level of customer service within our Personal Finance department
• Complete all transactions in line with compliant practices (Regulative, legislative and operational)
• Use your Personal Finance knowledge to assist customers in finding personal finance solutions
• Proactively promote Personal Finance throughout the rest of the store to generate new business
• Liaise with customers using the highest levels of respect, professionalism & diligence; and
• Work towards achieving individual and store targets.

About you

• You will understand the sales process and be passionate about meeting targets
• Be able to build great relationships and encourage repeat business with our loyal customer base
• Ideally you will have a basic understanding of the personal finance industry and its principals
• Be interested in Technology and have basic Microsoft suite skills; and
• Have previous experience in a customer service role.

What’s on Offer

• Attractive salary
• Personal & team-based incentives/bonuses
• Rotating roster to ensure work/life balance
• Full time permanent role
• Extensive training & development
• Career progression opportunities
• Staff discounts
• Excellent team culture
• Plus, much more!

We will start shortlisting for this position immediately, so keep your phone nearby! You could be hearing from us soon...

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.