Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are

• Real people who are passionate and proud
• Caring and respectful; and
• Tenacious problem solvers

We are currently looking for a Retail Department Manager to join us at our Ballarat Store in a Full Time capacity.

About the role

• Ensure all legal and compliance procedures are adhered to by all staff.
• Motivate and lead your team to deliver exceptional customer service.
• Drive store sales, achieve targets, all whilst controlling costs profit and loss.
• Work collaboratively with internal and external stakeholders; and
• Provide a safe environment for both staff and customers.

About you

• You’ll have previous experience in a leadership role within a retail business (Or similar).
• Comfortable coaching, mentoring, and developing a high performing team.
• Proven experience working with and meeting KPIs in a robust environment.
• Unwavering commitment to quality customer service; and
• Be a champion for Cashies Values.

We will start shortlisting for this position immediately!

So, keep your phone nearby! You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.