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Contact Centre Operator - 3 month fixed term
Inbound Calls

This role presents a great opportunity to gain Call Centre experience in the Finance Industry with a 3 month fixed term opportunity.

 

We are the national call centre for the Personal Finance side of the Company.  We work on an inbound call queue.  The team of around 10 call centre operators answer questions relating to the loan application process, status of application and other general enquiries.  The work environment is fast paced, KPI driven but well supported by a fun loving and engaged team.

 

As a business we invest in our brand, people, assets and technology and we are constantly evolving and growing. 

 

We celebrate success and thrive in delivering outstanding customer service by working within targets, goals and KPI's.

 

The person we are looking for: 

 

Whilst it would be great if you have contact centre experience, it is more important that you are a results driven individual who is committed to their job and is passionate about the customer experience.

 

You will thrive in this role if you are agile, committed and adaptable to growth and a "one team" approach.

 

You'll need good computer skills, accurate data entry and a high level of attention to detail with a friendly and professional phone manner.

 

Our team is flexible and work on a rotating roster servicing our customers between the hours of 7am to 7pm  Monday to Friday. (some Saturday overtime is available)

 

If you are looking for a position that will keep you busy whilst working in a friendly, collaborative environment with a great team of people then look no further! 

 

(As we are a Finance Company, successful candidates will be required to provide a Police Clearance prior to starting.)

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